Refund and Returns Policy

Return :If buyer is unsatisfied with the product or if it is not the same product ordered, buyer may return product during delivery.

Replacement :In case if you want to replace the item please contact us by email Or Phone With In 24 Hour from the time of delivery.If manufacturing defects or product damages at the time of delivery please contact Customer Care Center within 24 Hours from the Time of delivery and Return the Product with in Two working days from the date of delivery. we will issue a brand new replacement to you at no extra cost.It will be eligible for replacement, only in cases where there are defects found with the product.

Following Condition shall not be eligible for return or replacement :-

  1. Damages due to misuse of product;
  2. Incidental damage due to malfunctioning of product;
  3. Any consumable item which has been used or installed;
  4. Products with tampered or missing serial / UPC numbers;
  5. Digital products and services (music,movies downloads);
  6. Any damage / defect which are not covered under the Vendor or manufacturer’s warranty;
  7. Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.

Buyer is responsible for shipping fees or may need to visit our office at Pulchowk for replacement!

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